Thirty Day Guarantee

RxAir 30-day money-back guarantee

RxAir offers a 30-day money-back guarantee on the RxAir Air Purification System when it is purchased online from RxAir*.

If for any reason you are not completely satisfied with your purchase of the RxAir, you may contact us at [email protected] or call 1-508-362-5455 within 30 days of your purchase to request an RMA for a refund by providing the following:

  • Name and e-mail address under which the purchase was made; and
  • Order confirmation number as shown on your confirmation e-mail, if received; and
  • Original packaging for the unit

Returns without an RMA from RxAir will not be accepted.

Attn: Returns (Add RMA #)

36 Town Forest Road
Oxford, MA 01540

Undamaged merchandise with original packing material may be returned to RxAir for any reason within 30 days of original purchase OR within 30 days of purchase from an authorized reseller. Upon approval and receipt of all of the above applicable to your purchase, a refund will be issued. Any shipping fees incurred to and from RxAir will not be refunded.

*Those who have purchased the RxAir through a reseller should contact that reseller to learn more about their refund policy. RxAir reserves the right to limit returns. If you have any questions about your qualifications for a return, please contact us via email or telephone.